Testimonials

Hear What Our Customers Have to Say

Perfect experience. Great knowledgeable salesperson. Excellent follow through. Would highly recommend Dorschel, the salesperson and the Kia Soul without reservation. Thank you very much!
Winnie C.
I have never been anywhere where one is treated with the upmost respect.Why would anyone go anywhere else when, honestly, Dorschel is Rochester's best kept secret( like that a little cafe that everyone knows about but it never advertizes) If you want great people working on your car- like Tyler who took care of me- I must say I will never go elsewhere to buy another vehicle again. Their aftercare service when purchasing a used car is something to be admired. Thank you Tyler making sure my car ran correctly. And your warm smile made me feel like I wasn't a bother. Thank you Mr. Dorschel for hiring the best.
Bonnie K.
Jason was amazing. I've walked out on many salespeople as soon as I felt pressured. With Jason I never felt pressured. I felt he gave me all the facts and every detail was covered. He's knowledgeable and easy to talk to. I highly recommend him, especially to people that dread buying a car.
Aimee M.
Clear Simple Different simply stated is "The Best Automobile Experience in New York" Congratulations to The Entire Leadership Team for making sure every Customer Matters in The Dorschel visits. Congratulations Rick!
Keith C.
I had a great experience at Dorschel Kia! Chris is absolutely amazing. He is so personable. He made it so easy for me, I would definitely refer a friend or family member to him. He is patient and knowledgeable. I couldn't have asked for a better salesman . Thank you so much for putting me in a brand new KIA soul. I love it!!!!
T. Mitchell
I was nervous about walking in to the show room thinking I would find myself being asked too many questions or even being made to feel out of place. But when the representative approached me with a good smile and a firm but welcoming hand shake. It put the nervous energy on the back burner, even spending about 2hrs and two test drives with him there was not one moment that he made me feel as if I was wasting his time. I believe if I let him we would have driven a few more. But by the time I left the show room I had already made my decision.
Chris S.
Love Dorschel Express Service. I can get in and out for my regular oil changes. Here today having coffee and a snack. Relaxed morning getting brake light bulb replaced.
Linda C.
I cannot honestly think of anything Dorschel can do to improve their service. The place is beyond fabulous. From the moment I first walked into the dealership, I felt comfortable. The knowledge and friendliness of every employee was WAY beyond what I expected. Dorschel has my business and I will do everything in my power to encourage others to see what I have experienced.
Joshua L.
Dorschel has very reasonable prices and does not try to talk you into buying things that you don't need.
Patricia H.
I recently bought a used car and had good experience at Dorschel. The price was very competitive with other vehicles I had been looking at. Their no pressure operation was a welcomed change to previous dealers I've encountered. I will definitely be back for my next car.
Dan D.

Contact

Dorschel Kia

3817 West Henrietta Rd
Directions Rochester, NY 14623

  • Sales: (800) 401-8629
  • Service: (800) 281-0262
  • Parts: (888) 830-7372

Hours

  • Monday 9:00am - 8:00pm
  • Tuesday 9:00am - 8:00pm
  • Wednesday 9:00am - 8:00pm
  • Thursday 9:00am - 8:00pm
  • Friday 9:00am - 6:00pm
  • Saturday 9:00am - 6:00pm
  • Sunday Closed